Privacybeleid

Lauwren is operated by Lauwrence (KvK 89149017)
Last updated: 28 November 2025

This Privacy Policy explains how Lauwren (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase from Lauwren.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details (items purchased, returns, inquiries)

  • Payment confirmation (processed securely by third-party providers)

Information collected automatically

Through cookies and analytics tools:

  • IP address

  • Device and browser details

  • Pages visited and actions taken

  • Shopping cart behaviour

Information from service providers

We may receive limited information from:

  • Shopify (store hosting and security)

  • Payment processors (payment status confirmations)

  • Shipping carriers (delivery updates)

2. How We Use Your Information

We use your information to provide and improve our services:

Order fulfilment

  • Processing payments

  • Shipping orders and providing tracking

  • Handling returns and support

Customer support

  • Responding to inquiries

  • Resolving delivery or order issues

Store performance & security

  • Improving website functionality

  • Preventing fraud and protecting payments

Marketing (with consent where required)

  • Sending promotional emails
    You can unsubscribe at any time.

3. How Your Information Is Shared

We only share your data when necessary to operate our store:

Shopify

Processes data required for secure checkout, analytics, and store operations.

Service providers

Such as:

  • Payment processors

  • Shipping carriers

  • Customer support tools

They only receive data needed for their services.

Legal obligations

We may disclose information if required by law or to prevent fraud.

We do not sell personal information.

4. Cookies

We use cookies to:

  • Enable essential store functions

  • Improve website performance

  • Remember preferences

You can disable cookies in your browser settings, but some features may stop working.

5. Data Security

We use industry-standard security measures to protect your information.
No system is completely secure, but we take all reasonable steps to safeguard your data.

6. Data Retention

We keep your information only as long as necessary to:

  • Fulfil orders

  • Provide support

  • Meet legal and tax requirements

7. Your Rights

Depending on your region, you may have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Object to certain processing

  • Withdraw marketing consent

To exercise your rights, email us at info@Lauwren.com

8. International Transfers

Your data may be processed outside your country (e.g., Shopify’s servers).
All transfers comply with legal protections such as Standard Contractual Clauses.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of majority.
If information was submitted, contact us for removal.

10. Updates to This Policy

We may update this policy.
Any changes will be posted here with an updated “Last updated” date.

11. Contact Us

For questions or requests, contact us at:

Email: info@Lauwren.com
Phone: +31 6 38489076

Lauwren
Maartenbroersweg 15
4417 BK Hansweert
The Netherlands

VAT: NL004695607B85
Trade Number: 89149017

Our customer service is available Monday through Friday between 9:00 AM and 5:00 PM. We strive to respond to and resolve any questions or issues within 24 hours.